Privacy Policy
This Privacy Policy explains how NextGen Stars LLC ("NextGen", "we", "us") collects, uses, and protects your information when you contact us or use our services.
1. Information We Collect
- Contact & project information you provide — such as your name, email address, business name, product details, and any files or assets you send us.
- Payment information — payments are processed by our payment provider, Stripe. Stripe collects and processes your payment details directly; we do not receive or store your full card number.
- Communications — emails and messages you exchange with us.
2. How We Use Your Information
- To provide quotes and deliver the services you request.
- To communicate with you about your project and respond to enquiries.
- To process payments and keep records for accounting and legal purposes.
- To improve our services.
3. How We Share Information
We do not sell your personal information. We share it only with trusted service providers who help us operate, such as our payment processor (Stripe), email, and hosting providers, and only as needed to provide our services or comply with the law.
4. Data Retention
We keep your information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Security
We take reasonable measures to protect your information. Payment data is handled by Stripe under its own security and PCI-compliance standards. No method of transmission or storage is 100% secure, but we work to protect your data.
6. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email us at support@nextgen-projects.com.
7. Cookies
Our website is a simple informational site and does not use tracking or advertising cookies. If we add analytics in the future, we will update this policy.
8. Children's Privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the current version.
10. Contact
Questions about your privacy? Contact NextGen Stars LLC at support@nextgen-projects.com.